Allstate, American Funds : Misleading Advertising

Even after all the current financial market and investment related issues that have swept the market, I keep encountering advertising and marketing propaganda from investing, insurance, banks, and related financial companies that are nothing short of misleading - if not plainly incorrect or impossible.

Allstate (Allstate Insurance Company - NYSE:ALL)
The first example of misleading advertising I want to point out is from Allstate Insurance Company / Allstate Life Insurance Company. I was reading the February 2008 issue of National Geographic, and noticed the Allstate advertisement that occupied the entire back cover of the magazine.

This advertisement was about women, and how the average woman spends 11 years out of the workforce taking care of family - and, how this left the average woman without enough retirement money, due to missed earnings and corresponding missed 401K contributions during the same time. I am OK with this argument in concept, but where it fails is the specific numbers that Allstate provides in the advertisement. I challenge them to show me some real statistical proof of this following statement they make:

"Unfortunately, those 11 years out of the workforce put a woman even further behind, costing her an average of $659,139 in earnings."

YEAH, RIGHT! What a ridiculous statement or assertion! So, Allstate, you are trying to tell me, and the rest of the population, that the average working woman is making $60,000 per year!? This is impossible. And this utterly false statement follows a sentence (of your own writing) where you state in the same ad: "Fact is, women are still earning less than me do...". So, by that same logic, Allstate is telling us that the average man obviously earns substantially more than $60,000 per year!? ABSOLUTE FABRICATION.

Let me at least cite a source for my own assertion that Allstate is utterly full of it with this misleading ad of theirs. How about information from the US Census Bureau:

In 2007, the median annual household income rose 1.3% to $50,233.00 according to the Census Bureau. The real median earnings of men who worked full time, year-round climbed between 2006 and 2007, from $43,460 to $45,113. For women, the corresponding increase was from $33,437 to $35,102.

Now, could it be that the primary distortion that Allstate is using to inflate their case for whatever product/services they are selling has to do with the use of AVERAGE vs. MEDIAN. Allstate is asserting that women, on average, make nearly twice as much per year as the MEDIAN earnings for women. But, if that is their game (using Average vs. Median), it is just that - a statistical abuse to mislead.

Fact is, if you throw Oprah's earnings, and those of a few other top 1%+ earners, the AVERAGE earnings are skewed substantially. But, the true likelihood that an "average" woman in America is missing out on making $66,000 per year is statistically incorrect. I guess Allstate did not feel that 11 years of missed earnings, times the median of $35,000 (for a total of $385,000) was shocking enough to sell their product. Sure sounds like a lot of money to me, but I guess that it sounds so much better to throw out a number twice that high instead.

This is quite typical of so many financial service advertisements in America. Abuse statistics, or use statistics misleadingly, all in hopes of selling more of your products. And you wonder why people lose faith in your companies and products, especially as of late, financial industry.

American Funds
Next, I was reading over the latest American Funds Investor magazine from Fall/Winter 2008. American Funds is generally a decent mutual fund company from what I can gather, but I take issue with the fact that they, in their attempts to sell people on their products and services and the concept of long-term investing in general, make rather optimistic assumptions to say the least - especially given the current stock market meltdown.

My particular issue with their latest magazine / pamphlet has to do with their little push for College-Savings plans (i.e., 529 college savings plans) and how to build up funds for your childrens' college education. They show a graph of how, if you contribute $100/month for 18 years during your kid's childhood, that it can grow to an amount between $39,000 and $48,000 by the end of that period (taxable vs. tax-free savings respectively).

OK, that all sounds great, UNTIL you read the bull @#$! below the graph about how "this example assumes an 8% annual rate of return (compounded monthly) for both investments". EIGHT PERCENT AVERAGE RETURN PER YEAR OVER 18 YEARS - GEE, THAT IS JUST A BIT AGGRESSIVE! Wake up American Funds! The stock market is FLAT over the past decade now. Where are you making an average of 8%? If you can GUARANTEE me such returns, I will have you manage all of my money.

This is not an OLD issue of the magazine... it is current... and yet it ignores that simple fact that there will not be such huge returns available anywhere for years to come, barring massive inflation to go with it, and/or devaluation of our currency embedded in such numbers. It just is not going to happen. And, it has not happened (past tense) either looking at the numbers for the past decade or more. Consider the Nasdaq, that was around 5000 points a decade ago, and now sits around 1500. And, you surely are not making 8% in government bonds, notes, T-Bills, or bank accounts.

Summary
I am so sick and tired of these ridiculous advertisements that make, via assumptions, the case that you will essentially realize some fantastic pile of cash after a set period of time by using interest-rates and rates-of-return that are essentially unachievable (certainly not realizable as an AVERAGE of any sort). This is not just an issue with Allstate or American Funds, but nearly ALL financial service companies - I see this abuse of statistics and math constantly.

I guess companies just can not sell their products by making the only clear and honest statement they can, which is: SAVE MONEY, AND YOU WILL BE IN BETTER FINANCIAL SHAPE THAN THOSE WHO DO NOT, BUT WE HAVE NO WAY TO TELL YOU HOW MUCH BETTER. That just doesn't sound good enough... people want that chart showing that, if they save, they will be "rich" or have a huge pile of cash in the future.

Forget that stuff people... just start saving, and once you have established a decent record of saving, then you can start focusing on average-returns and projections if you still feel the need. But, projections are nearly meaningless; it is your ability to save that matters most.

Microsoft Wireless Laser Mouse 7000 and Blinking Red LED / Battery Charging Issues

I just purchased a new MS Wireless Laser Mouse 7000 for my desktop computer. I used it for a couple weeks on the initial charge, and everything was fine and working wonderfully, but then it was due for a recharging and it just would not charge, and instead presented me with a blinking red LED while on the charging base after just a minute of green-LED status preceding that.

I was all ready to take the new Microsoft Mouse back to where I purchased it. But, I went hunting on the Internet to see if other people were complaining about the mouse recharge issues... YES! COMMON.

And the Microsoft Laser Mouse 7000 will not recharge for a RIDICULOUS REASON - which, I have to wonder how many batteries are pitched and/or mouses are returned because of, where MS needs to provide a SIMPLE FIX (due to a simple design flaw) by way of a new battery and/or workaround.

MS Wireless Mouse 7000 DESIGN FLAW; SIMPLE FIX!
I came across a solution someone figured out, which *appears* to be working now, as my Microsoft mouse, with its small rechargeable Nickel-Metal-Hydride (NiMH) battery, is recharged again finally.

Symptoms / Debugging:
If you try to charge your mouse without a battery inside, you will see a red blinking LED on the top of the mouse [like the symptom you are experiencing during recharging attempts for previously unknown reasons]. If there is a battery in the mouse, and everything is functioning properly, that LED should be slowly blinking GREEN until it is fully charged, and then it should be solid green light.

Why do you get a red blinking LED / Light indicator instead of a green one, even with your NEW Microsoft Laser Mouse 7000, which presumably has a NEW rechargeable and fully functional battery?

Well, it turns out that the mouse has an internal switch/button/sensor positioned under the battery (when battery is installed) that senses the presence of the battery in the battery compartment. Unfortunately, the standard NiMH battery shipped with the Microsoft Wireless Laser Mouse 7000 is too narrow of diameter and does not fully depress the battery-sensor switch, and the mouse acts as though no battery is present, even when it is.

Solution / Fixing Mouse Recharge Issues, Problem
The solution is to: 1) get a thicker battery (which, I have no idea where to find one) or more preferably, 2) wrap some paper and/or tape around the battery that came with the mouse - just enough to make the battery-diameter great enough to depress the switch under the battery.

I have taken the approach of rolling paper around the battery (2 or three turns around battery with normal letter paper I had cut into a strip the width of the battery) and taping the paper together on outside so as to prevent if from uncoiling itself. Then, I placed the battery back in the battery compartment an put the mouse on the base / recharger unit. Voila! It now charges.

Note: do not put so much paper around the battery as to make closing the battery holder compartment door impossible. My battery-cover door was a snug fit when I was done, but it worked.

Summary
I still can not help thinking how many of these otherwise-working mice are being thrown away and/or returned when Microsoft (or their designer, manufacturer, battery supplier, etc) made a rather simple design flaw error that has found its way into the market. Talk about LAME QUALITY CONTROL procedures! Simple test: assemble multiple Microsoft Mouse components, use, test, recharge, check for issues... BEFORE manufacturing and distributing a pile of mouse pointer devices that have an error that should be caught!

Well, so long as my Wireless Mouse 7000 Microsoft device is back to working and recharging consistently, I am OK with it. I generally like it otherwise. My ONLY other annoyance with it is the left-side navigation-buttons that are oddly small and positioned in a weird location for simple use (as compared to my older, and nearly perfect Microsoft wired Intellimouse Explorer 4.0 USB 5-button mouse). The ONLY reason I moved to the Laser Mouse 7000 was for the WIRELESS aspect, and if it recharges OK now, I will stick with it.